An exciting opportunity has arisen for a dedicated Homecare Operations Manager in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people's lives

This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support

You should hold an NVQ/QCF Level 5 in Health & Social Care + Previous experience working in Domiciliary Care as a Manager or Operations Manager

As the Operations Manager your key responsibilities include:

• Working closely with the Registered Manager to ensure compliance with CQC regulations and quality assurance processes
• Conducting audits and oversight of service delivery, including care plans, medication, training, and health & safety documentation
• Building and maintaining strong, professional relationships with stakeholders, including service users, families, and healthcare professionals
• Participating in multi-disciplinary team (MDT) meetings and contributing to coordinated care planning
• Managing and overseeing complex care packages, including risk management and ongoing team support
• Handling safeguarding, complaints, and concerns, ensuring issues are addressed promptly and appropriately
• Supervising, appraising, and supporting team members, including reflective practice and performance development
• Supporting recruitment, induction, training, and development of staff to maintain high service standards

The following skills and experience would be preferred and beneficial for the role:

• Excellent IT skills and competency in Microsoft Office packages as well as databases, people rostering systems and electronic care plans where possible
• Possess excellent verbal and written communication skills with an eye for detail ensuring accuracy of data
• Ability to work under pressure with changing demands that require you to be responsive and flexible
• Working knowledge of quality control procedures within the Health and Social Care Sector
• Excellent people skills with the ability to provide an exceptional level of service

The successful Manager will receive an excellent salary of £75,000 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:

• 33 days Annual Leave (Including bank Holidays)
• Working with a well-established and hard-working team
• DBS Certificate paid for*
• Contributory Pension Scheme
• Annual Salary Review
• Discretionary annual bonus
• Comprehensive Induction Programme
• Refer a Friend Scheme
• Team Appreciation Days and company events

Reference ID: 7253

To apply for this fantastic job role, please call on #removed# or send your CV