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Date Added: Wed 01/09/2021

Personalisation Strategy Manager

Bristol, UK
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Company: CVM PEOPLE

Job Type: Permanent, FullTime

Salary: £50000 - £55000/annum

Personalisation Strategy Manager

Location: Bristol

Salary: £50,000 - £55,000 per annum (Bristol)

Benefits: Annual personal bonus, 15% employer pension contribution (when you put in 6%), 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays and more!

Our client is a bank that is striving to be the best bank for its customers and for growing the UK economy to new heights.

They are looking for a Strategy Manager to Develop the personalisation strategy and define the target experience across communications, experiences and propositions.

Key responsibilities:

* Identify high level opportunities to improve the customer experience and drive value across the business

* Ensure the Personalisation Strategy aligns and compliments the Retail Reimagined, Customer and Segmentation strategies

* Manage the strategic roadmap to ensure all parties are working together and are on track to deliver our end state vision

* Work closely with key stakeholders to deliver against this plan, working collaboratively to develop ideas and inform the strategy

* Produce high quality, accurate and engaging presentations / reports for exec level stakeholders to communicate developments and any required decisions

* Build and maintain an understanding of the macro environment and ensure the development of the Personalisation Strategy is aligned to market and competitor trends

Key Skills:

* Experience developing a customer-centric strategy and translating this into delivery.

* Building successful relationships with a wide range of stakeholders

* A desire to work in a fast paced, strategic and customer focused environment

* Motivation to identify issues and drive impactful change

* Analytical mindset and problem-solving skills

* Commercial and organisational awareness

* Strong project management and organisational skills

* Consistent track record of managing multiple priorities

* Clear and confident communication skills both verbal and written

If this Personalisation Strategy Manager role is of interest please click apply below
Apply Now