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Date Added: Thu 01/06/2023

Team Manager

Yorkshire and the Humber, YO23, UK
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Company: INGEUS

Job Type: Permanent, FullTime

Salary: £30000/annum plus benefits

Team Manager

Salary: From £30,000 per annum + Package

Home based Role - with regular travel across the West Yorkshire Region

Full clean Driving License & Access to own vehicle is essential

If successful you will hold the local operational & performance management responsibility, and line manage all front-line delivery roles. Team Managers will manage the local relationships with agencies including probation, police, IOM, police and other local organisations to support Service Users across a range of statutory and mainstream services which form an essential network for achieving Service User outcomes.

What are we looking for?

• Support successful delivery of the Dependency & Recovery Service to Service Users
• Deliver exceptional operational performance to achieve contractual KPIs.
• Monitor and manage day to day quality of provision.
• Line manage Dependency & Recovery Senior Navigators, Navigators, Guides and Recovery Champions.
• Lead, coach, develop and motivate high quality Senior Navigators, Navigators, Guides and Recovery Champions to support participants of low, medium and high complexity cases with one-to-one comprehensive advice
• Manage Team performance to exceed their targets through regular performance reviews
• Increase employee engagement.
• Plan and forecast the resource requirement and ensure effective and timely recruitment.
• Operational liaison with NPS Responsible Officers, IOM, police, stakeholders and
• Identify opportunities for standardisation and integration and identify, utilise and share best practise.
• Monitor ways of working and management information and identify ways to continuously improve.
• To work with Ingeus to support delivery of its implementation plan and adapt Ingeus' service

To be successful you will you will require;

* Previous Team Management / Lead experience is essential

* Overseeing performance, mentoring & supporting colleagues, ensuring KPIs are met

* Experience of Stakeholder Management; Ability to effectively network & build relationships internally & externally

As Ingeus, we've spent time listening to our employees to build our benefits package;

* 25 days annual leave plus bank holidays with the opportunity to salary trade extra

* EAP Support programme available 24/7 with access to 6 x counselling sessions

* Private Medical Insurance / Life assurance

* Up to two days each year dedicated to Community Giving (Volunteering)

* Eyecare vouchers with help to purchase new glasses

* Online discount shopping via Perks at Work

* Cycle to Work scheme

* Travel Season ticket loan

* Access to Salary Finance; financial education and advice

* The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

About Ingeus

Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. We're purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch
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