Field Care Supervisor

• Location: Manchester
• Job Type: Part-time (24 hours per week)
• Contract: Office and Remote

We are seeking a dedicated Field Care Supervisor to join our community care service. The role is crucial in ensuring high-quality, person-centred care is delivered consistently to clients in their own homes. This position acts as a vital link between care staff, clients, and management, ensuring compliance and the highest standards of quality within the service.

Day-to-Day of the Role:

• Client Care & Quality Assurance:

  • Conduct initial assessments, regular reviews of client care plans, and risk assessments.
  • Perform spot checks, quality monitoring visits, and audits to ensure compliance.
  • Respond promptly to client concerns or complaints and escalate where necessary.
  • Support care teams with appointments and health and well-being requirements.
  • Maintain up-to-date records using the Birdie system, ensuring regular communication with clients and their families.

• Staff Supervision & Support:

  • Supervise, mentor, and support care workers in the field.
  • Conduct staff supervisions, appraisals, and competency assessments.
  • Identify training needs and support staff development.
  • Participate in team meetings and ensure safe practice and specialist skills are upheld.

• Operational Duties:

  • Manage rota planning and ensure adequate staffing levels.
  • Maintain accurate records and documentation in line with company policies and regulatory requirements.
  • Promote safe working practices and contribute to service improvement.

• Communication & Coordination:

  • Act as a liaison between clients, care workers, and management.
  • Ensure timely reporting of incidents, safeguarding concerns, and changes in client needs.
  • Collaborate with external agencies and professionals involved in care management.

Required Skills & Qualifications:

• Proven experience within the care profession or similar roles such as recruitment, administration, or quality assurance.
• Strong understanding of confidentiality, safeguarding, and CQC regulations.
• Excellent communication skills and strong organisational abilities.
• Experience with IT systems and databases (Excel, Word, etc.) or electronic care management systems.
• First Aid, Moving and Handling, Medication training preferred.
• Full UK driving licence and access to a vehicle, willing to travel.

Benefits:

• Competitive salary and flexible working hours.
• Opportunities for professional development and training.
• Supportive team environment and the chance to make a significant impact in the community.

How to Apply:

To apply for the Field Care Supervisor position, please submit your CV detailing your relevant experience.