Location: Various Sites Across Wakefield
Salary: Grade G4 (Details on application)
Contract Type: Full-time, Office-Based
Recruiting Now via Route 1 Recruitment!
4 Vacancies Available - Locations:
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(WF1 1NB)
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(WF2 8YA)
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(WF10 3JJ)
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(WF6 2DZ)
About the Role:
We are seeking four organised and proactive Safeguarding Business Support Officers to join Wakefield Families Together. You will play a crucial role in supporting senior managers, social work teams and professionals working to protect and support children, young people and families across Wakefield.
This is an office-based role where accuracy, confidentiality and resilience are vital due to the sensitive and often emotive nature of the work.
Key Duties:
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Minute taking at multi-agency safeguarding meetings.
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Reception duties and handling telephone calls from the public and internal colleagues.
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Booking rooms, arranging meetings and supporting the Family Time service.
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Financial administration tasks including ordering supplies and processing invoices.
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Providing general administrative support, including maintaining and updating social care recording systems.
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Delivering excellent customer care to service users, partners and colleagues.
What We Are Looking For:
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Excellent customer care and communication skills.
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Ability to work both independently and collaboratively within a team.
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Strong organisational skills, accuracy and attention to detail.
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Ability to handle highly sensitive, confidential and sometimes distressing information with integrity and professionalism.
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Knowledge of Data Protection, confidentiality and safeguarding principles.
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Confidence using IT systems, especially Microsoft Office and social care databases.
Essential Requirements:
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4 GCSEs (Grade C/5 or above) including English and Maths (or equivalent).
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ICT qualification or equivalent experience.
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Experience of minute taking and working in an administrative/customer service role.
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Ability to travel to other sites across Wakefield if required.
Additional Information:
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You must be resilient, with the emotional strength to work with safeguarding and child protection information on a daily basis.
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This role is subject to an Enhanced DBS check.
You will receive full training, including safeguarding awareness