Healthcare Administrator

Location: Solihull

Salary: 14.00 per hour 30 hours per week

Claire at Amber Mace is recruiting on behalf of a compassionate and professional care provider dedicated to supporting people to live independently with dignity and respect. We are seeking an organised and proactive Healthcare Administrator with relevant experience to join the team and support office operations, quality assurance, and community engagement.
About the Role
This varied and rewarding position suits someone with strong organisational skills, excellent attention to detail, and experience within the healthcare or care sector. You will play a key role in supporting smooth office management, assisting with quality assurance processes, and contributing to marketing, recruitment, and community outreach activities.

Key Responsibilities:

General office administration, filing, and accurate record keeping
Preparing, updating, and maintaining paperwork and documentation
Supporting and collating quality assurance questionnaires and feedback
Assisting with client and family meet-and-greet sessions and follow-up administration
Producing newsletters and internal communications
Supporting marketing activities, including social media, promotional materials, and campaigns
Attending local networking events to build professional relationships (as required)
Managing telephone calls and email correspondence efficiently
Assisting with organising and hosting community engagement events such as coffee mornings (when required)
Supporting business growth and promoting the service within the local community
Providing general administrative support to the management team
Requirements:

Previous administration experience is essential
Experience in the care or healthcare sector is highly desirable but not essential
Strong organisational skills and attention to detail
Good communication skills and ability to work as part of a team
Proactive approach and ability to manage multiple tasks efficiently
To apply, please contact Claire at Amber Mace on (phone number removed) for an informal chat or to submit your CV to (url removed)