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DATE ADDED: Thu 04/07/2019

Aftercare Services Coordinator

London, UK

JOB TYPE: Permanent

SALARY: £1 - £30000/annum

Title: Aftercare Services Coordinator

Location: Central London

Position: Permanent

Salary: Up to £30K - Depending on Experience

Aylin White have been instructed by an established principle contractor within the residential and commercial market, located in the City, to provide a driven and career focused person to join the company as a Aftercare Services Coordinator.

Our client is a high-end construction company who specialise in New Build, Restoration, Refurbishment and Fitting Out projects.

They have more than 50 years' experience in this market and have been engaged on some of the most prestigious properties across the world.

As an Aftercare Services Coordinator you will be a key person assessing and processing reported defects received by the Aftercare Services Business, ensuring all processes and procedures are followed and all records are maintained and are always accurate.

Key responsibilities will be:

Health and Safety:

Ensuring RAM's are provided for all operations (Contractor and directly employed) and assessed by the Aftercare Services Manager

Ensuring lone working scenarios are identified and monitored/raised with Line Manager


Ensure works are completed within their given target date to achieve or exceed Aftercare Services KPIs.

Log all defects received accurately and in a timely fashion in accordance with the Aftercare Services processes and procedures.

Ensure weekly reports are sent to clients on time and that they remain accurate.

Ensure all communication is always delivered in a timely fashion and in a professional manner.

Proactively track target completion dates to avoid them being exceeded.

Retain focus on EOD process and maintain accurate records ready for client submission upon completion of works

Maintain and exceed KPI targets

Obtain EOD MGC and retentions on time.

Ensure a professional standard of communication is always maintained

Desirable Qualities:

2 years relevant work or industry experience

This is the perfect opportunity for an ambitious career minded individual who wants to start their career with a company that are willing to invest in their training and development.

For a confidential conversation please contact Fabio Mezzogori on (phone number removed)
Role: Aftercare Services Coordinator
Job Type: Permanent
Location: London, London,

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