Job Title: Deputy Manager (Children's Residential Services)
Location: London & Southeast (travel required as needed)
Salary: £35,000 - £45,000 per annum
Overview:
A growing provider of high-quality care and support services is seeking a dedicated Deputy Manager to join its children's residential team. This organisation is committed to offering a nurturing environment that promotes independence, development, and safety for young people who have experienced challenges in their lives.
Role Purpose:
As Deputy Manager, you will assist in the effective running of children's residential and semi-independent services, ensuring high standards of care and compliance with regulations. You will play a key role in safeguarding young people, supporting staff development, and maintaining a positive, person-centred environment.
Key Duties:
Support the Registered Manager in the daily operation of the service and oversee the team in their absence.
Ensure children and young people receive care that meets best practice standards and individual needs.
Lead and support staff, providing regular supervision, appraisals, and guidance to develop their skills and confidence.
Oversee and manage staff rotas and contribute to recruitment activities as required.
Monitor and manage safeguarding practices, health and safety, and quality standards within the service.
Participate in audits, quality improvement initiatives, and ensure compliance with regulations and policies.
Manage budgets effectively and authorise timesheets and agency invoices as needed.
Communicate effectively with young people, families, staff, and professionals to promote a collaborative approach.
Assist with performance management processes, including investigations, disciplinary and capability procedures.
Provide cover for Assistant Unit Managers and contribute to induction and training of new staff.
Lead specific areas across the service as delegated by the Registered Manager and senior leadership team.
Promote equality, dignity, and respect in all aspects of the service.
Requirements:
NVQ Level 3 in Health and Social Care (or equivalent) with a commitment to working towards Level 5.
GCSEs (or equivalent) in English, Maths, and ICT.
At least 3 years' supervisory experience in a care setting, ideally working with young people.
Experience supporting individuals with trauma and those in rehabilitation.
Strong understanding of safeguarding and knowledge of the regulatory framework within children's residential care.
Ability to manage and prioritise workloads while maintaining quality standards.
Competence in using Microsoft Office (Word, Excel, Outlook) for reporting and administration.
Ability to work flexibly, including evenings, weekends, and bank holidays, with travel to different sites as required.
Enhanced DBS check (or willingness to complete one upon appointment).
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