Social Media and Communication Coordinator | Peterborough | Multichannel Retail | Salary up to £30k Basic

A forward-thinking retail organisation with a diverse range of brands is seeking a Social Media and Communication Coordinator to support its growing digital presence. Known for its energetic culture, innovative mindset, and commitment to delivering memorable customer experiences, the business continues to evolve in line with market trends and consumer expectations. Its focus on creativity, quality, and community engagement has positioned it as a standout name within the retail sector.

The Social Media and Communication Coordinator will play an important role in driving brand visibility and maintaining a cohesive online identity. This position offers the opportunity to contribute to a fast-moving environment where collaboration, initiative, and curiosity are encouraged.

The Social Media and Communication Coordinator is responsible for delivering a cohesive social media strategy that strengthens brand engagement, supports marketing initiatives, and showcases the company's portfolio across all digital touchpoints.

Key Responsibilities:

Social Media Management: Develop and manage multi-platform strategies across Instagram, Facebook, X, Threads, YouTube, and TikTok. Maintain a consistent posting schedule and respond to audience interactions.

Content Creation: Work closely with marketing, creative, and paid social teams to produce engaging assets-including graphics, videos, and UGC-while ensuring alignment with brand guidelines.

Campaign Management: Plan and execute campaigns that highlight new product launches, emerging trends, and brand-led initiatives, ensuring alignment with wider marketing activity.

Community Engagement: Build meaningful relationships with online communities, influencers, and brand supporters. Coordinate influencer PR activity and content participation.

Market Research: Monitor social trends and conduct competitor analysis to uncover opportunities and guide strategic decisions.

Reporting & Analysis: Track performance metrics, prepare weekly reports, and recommend data-driven improvements to enhance results.

What you will bring:

A creative and proactive mindset

Strong copywriting skills

Proficiency across major social media platforms, scheduling tools, and analytics suites

Working knowledge of video and photo editing software

Strong commercial awareness and a solid understanding of SEO principles

Apply today