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DATE ADDED: Thu 25/10/2018

Customer Service Advisor - Part Time

Northampton, UK
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COMPANY: ASCENDANT RECRUITMENT LIMITED

Job Description

PART TIME CUSTOMER SERVICE ADVISOR

Job Type: Part-time

Salary: £8.72 /hour

Hours - Monday to Friday

4pm to 8pm

About the role:

Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally

Dealing with a high volume of inbound and making outbound calls

Calling customers to arrange deliveries

Maintain a regular check on order progress and ensure that customers are kept fully informed of the status of their orders

Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions

Maintain customer service emails and ensure that responses are provided within a timely manner

Provide advice and guidance to customers where there is concern over the suitability of orders

Understanding individual needs of the customers, able to act compassionately, whilst showing empathy

About you:

You'll have an excellent telephone manner and the ability to remain calm under pressure.

Able to work in a diverse environment with the ability to multi task in a fast paced environment

Problem solver with a positive attitude to work

If you feel you have what it takes, please apply today because we'd love to hear from you!

PLEASE PROVIDE YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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Role: Customer Service Advisor - Part Time
Job Type:
Location: Northampton,

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