Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!

Package and Benefits of a Customer Service Advisor:

Salary: £11.58 per hour
Hours: Monday - Friday, 8.15am - 5.00pm
Contract: Temporary to Permanent, 38.75 hours
Location: Avonmouth
Liftshare scheme
Amazing progression scheme
Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus
Performance-related bonuses
Huge discounts on a full range of products Key Responsibilities of a Customer Service Advisor:

Receiving inbound phone calls from new and existing customers to help with their queries
Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements
Managing customers' expectations
Having great conversations and generate fit for purpose solutions for customers
Organising deliveries for customers, ensuring accuracy at all times
Dealing with complaints in a professional mannerSkills and Experience of a Customer Service Advisor

Previous experience in a customer facing role, i.e., retail or hospitality
Previous call centre experience is desirable but not essential
Excellent communication skills and a confident telephone manner
Ability to build and maintain customer relationships
Passionate about delivering the best customer experienceIf you're interested in this role as a Customer Service Advisor in Avonmouth, please apply now!

Red Recruitment (Business)