Litigated Credit Hire File Handler

Location: Liverpool - Hybrid working (1 day in the office)
Salary: Up to £29,000 per annum
Contract: Full-time | Permanent
Represented by: Time Recruitment

Why Join This Role? - Your Benefits First

25 days' annual leave, increasing with length of service (plus the option to buy or sell up to 3 days)
Hybrid working - only 1 day a week in the office
Simply Health Care Cash Plan
Pension contributions: 5% Employee / 3% Employer
WeCare: 24/7 access to online GPs, mental health support, and wellbeing resources
Death in Service benefit after 12 months' service
Cycle to Work, Tech Scheme, Season Ticket Loan, and GymFlex (post-probation)
Discounts on local retailers, Gourmet Society membership, Merlin Attractions, and more

About the Role

Time Recruitment is proud to present a superb opportunity for an experienced Litigated Credit Hire File Handler to join a fast-paced and highly regarded legal team. In this role, you'll be managing complex and high-value credit hire claims, with a focus on files up to £25,000. It's an ideal opportunity for someone looking to build on their litigation expertise while playing a key role in defending claims and reducing costs for insurer clients.

Key Responsibilities

Handle a caseload of litigated Delegated Authority credit hire and injury files, working under the guidance of a supportive Team Leader
Assess and manage files throughout their life cycle, ensuring compliance with both internal process and client expectations
Develop case strategies and carry out relevant legal research
Negotiate effectively over the phone with third-party solicitors
Liaise with insurers and policyholders as required
Ensure all actions are documented accurately on the Case Management System
Complete MI (management information) records and billing tasks precisely
Operate within ISO 9001 quality standards and adhere to SRA rules and regulations
Meet individual performance targets while upholding company values

Court File Work Includes:

Drafting defences and direction questionnaires
Managing disclosure and exchange of evidence
Preparing pre-trial checklists
Drafting CPR Part 18 and Part 35 questions
Instructing Counsel where necessary
Preparing counter schedules

Working Hours:

Monday to Friday
9:00am to 5:00pm (1 hour for lunch)
Hybrid working - 1 day in the office, 4 days from home
35 hours per week

What We're Looking For

Essential:

Previous experience handling litigated Credit Hire claims
Strong working knowledge of the litigation process
Minimum of 5 GCSEs (or equivalent) - a degree or LPC is advantageous
Ability to prioritise workloads, use initiative, and meet deadlines
Excellent verbal communication and telephone negotiation skills
Ability to make informed decisions and remain calm under pressure
Strong IT skills, including Microsoft Word, Outlook, and ideally, a Case Management System
Desirable:

Experience working on Personal Injury cases

About the Employer

This legal team is part of a respected professional services and technology business, working in partnership with major insurers and global organisations. They are known for their collaborative approach, career progression opportunities, and strong focus on innovation and development within the legal sector.

If you're looking for a fresh challenge and a chance to take your litigation skills to the next level, apply today through Time Recruitment