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DATE ADDED: Fri 07/02/2020

Customer Service Advisor

Slough, UK
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COMPANY: PARKSIDE RECRUITMENT

JOB TYPE: Permanent, FullTime

Our client based in Slough are looking for a Customer Service Advisor to join their business on a permanent full time basis. Your job will be to investigate customer claims.



**Key responsibilities -**

- Monitoring respective Locations and Accounts to ensure that all claims are processed within specified timescales.
- Liaising internally with all locations
- Liaising with Customers to obtain claim details
- Determining liability within the Company's Terms and Conditions of Carriage to ensure accurate settlement of Customer claims.
- Recovering costs from Insurers and / or third parties where applicable.
- Generation and issuing of claims correspondence and reports
- To complete daily & weekly log sheet of work processed




**Skills required -**

- Good organisational skills
- Highly self-motivated
- Good standard of written English
- Good telephone communications
- Team player with ability to remain focused on task
- Ability to work under pressure




**Experience:**

- 1-2 years in a relevant role




Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
Advertised through Zoek 9d4f5bf7fb294a12bf5ffae92c338a494
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