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Date Added: Mon 14/11/2022

Service Administrator

Basingstoke, RG21, UK
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Job Type: Permanent, FullTime

Salary: £23000/annum

A successful and established business is looking for a Service Administrator in Hatch! 

This is a great role that offers a salary of £23,000 per annum, plus a range of benefits including a company bonus at the end of 1 years' service, progression opportunities, free onsite parking, free tea and coffee and a company pension scheme.  (Please note that you must have own transport due to location)

The ideal candidate will be managing customer service calls, allocating jobs to engineers, administering service contracts and processing parts and consumables orders. 

As a Service Administrator you will: 

Organise the despatch of parts requested to engineers as required
Liaise with the engineers regarding process of calls, close when completed and raise any necessary invoices
Ensure all stock consumed by engineers for calls and new installations are correctly removed from stock by invoice or stock adjustment
Liaise with purchasing and logistics to ensure prompt delivery of customer orders and sufficient parts are available for servicing
Liaise with customers and credit control
Prepare any credit notes arising
Process customer orders for consumable and spare parts, raise despatch notes and invoice
To succeed as a Service Administrator, you will need: 

Previous administration experience
Excellent communication skills
Ideally from a similar background
Experience using CRM systems
Proficient with Microsoft packages
Ability to muti-task and work well under pressure
You will be working Monday-Friday, 08:00-17:00 with 1 hour for lunch. 

To apply for this role as Service Administrator, please click apply online and upload an updated copy of your CV.

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