Kolt Recruitment are looking for an experienced and customer-focused Service Advisor to join a leading accident repair centre based in West Hampstead. This is an excellent opportunity to join a professional and well-established team offering great earning potential and long-term career progression.
Key Responsibilities

* Act as the main point of contact for customers throughout the repair process

* Provide updates on vehicle progress and manage customer expectations

* Liaise with insurance companies, engineers, and internal departments

* Raise job cards, prepare invoices, and manage repair authorisations

* Schedule repair work and ensure all documentation is completed accurately

* Deliver excellent customer service and maintain a professional approach at all times

Requirements

* Previous experience as a Service Advisor within an accident repair or bodyshop environment

* Strong communication and organisational skills

* Ability to manage multiple tasks and work under pressure

* Confident using bodyshop management and estimating systems

* A positive, customer-focused attitude with excellent attention to detail Salary

For more information or to apply, please contact Kolt Recruitment