An industry leader in advertising and branding solutions is seeking an experienced Client Success Manager to join our growing team in Schaumburg. The ideal candidate will have a skill-set that includes a clear path to onboard new customers within our Major Accounts team while creating relationships that will strengthen customer loyalty. The right candidate will be have the ability to earn an end of year bonus.
Upon interview, our candidate of choice will present a well-thought-out plan on how to on-board, manage, service, and retain customers within our Major Accounts team.
- Oversee a team of 4-5 Customer Service Reps
- Coordinate the activities of Sales, Marketing, E-Commerce and Finance to ensure the successful launch of new program clients
- Work with Sales, Operations, and Customers to design and execute large-scale fulfillment projects
- Become an internal expert on the company’s capabilities and profitability drivers
- Work together with sales to identify the right set of services to meet the clients identified needs and meet with clients to explain and/or customize solutions
- Minimum of a Bachelor’s Degree
- 5-10 years in project or operations management
- Experience leading cross-functional teams a must
- Strong will to succeed
Please apply today for an immediate interview!
Elgen staffing is the fastest growing staffing agency in Bergen County, New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!
Role: Client Success Manager
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