Account Manager

Location: Sawbridgeworth

Package: £Negotiable + Benefits

As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth.

Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues.

The Day To Day:

• Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines;

• Ensuring records are fully and properly maintained on Goldmine database;

• Development of relationships by ensuring face to face meetings are held.

• Training of clients on basic policy administration;

• Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations;

• Timely negotiation of client renewals in accordance with compliance guidelines;

• Working with new business team to identify target companies and grow sales;

• Managing and developing underwriter and other professional relationships;

• Provide management information on renewals on a timely basis;

• Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events;

• Adhere to Xenia policies;

• Refer any matter beyond the level of an individual's experience or authority to their line manager;

• Complete a minimum of 15 hours of continuous professional development annually.

The Rewards:

• A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)

• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).

• Full support for your professional development (including fully funded qualifications)

About You:

• 2+ years experience in Trade Credit Insurance

• Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals

• You'll be able a natural communicator working with colleagues and insurer partners at all levels.

• Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and

• You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.