F1 Arcade® is the world's first official Formula 1® social entertainment venue, where high-octane excitement meets exceptional hospitality! Each meticulously designed venue features up to 90 state of the art full motion F1® racing simulators, a world-class food menu and open kitchen, an enormous cocktail and champagne bar, along with private and semi-private event spaces, perfect for all group sizes.
We first opened our doors at St Paul’s, London in November 2022, and have further added arcades in Birmingham, as well as in the US in Boston & Washington D.C. Whether you’re a racing fan or not, this is a social gaming experience like no other.
We’re looking for a Senior Sales Executive to join our team at our London HQ!
Key Responsibilities of the Senior Sales Executive:
- Managing a high volume of inbound enquiries from start to finish.
- Maintain a high level of customer service and increase guest satisfaction, ensuring a smooth and premium customer journey.
- Ensure guests receive the ultimate Formula One® experience by offering the most appropriate products and setup available based on their requirements.
- Liaise with clients to coordinate corporate or social events, building rapport and creating professional long-lasting relationships
- Build an excellent relationship with the Operations team who you will be working closely with daily.
- Maximise revenue by converting enquiries, recognising business prospects and upselling a every opportunity.
- Previous experience in working to KPI’s in a high volume environment.
If you have experience in the below too that would be advantageous:
· Sales experience within hospitality, ideally in a B2B setting.
· Excellent time management and organisational skills, with an outstanding ability to build rapport with clients.
· Good working knowledge of using CRM and booking systems (Collins).
· A background in developing corporate client relationships at senior management level.
What we can offer you:
· Uncapped commission
· Generous staff discount of 50% off food & drink at anytime for you and up to 3 friends, and free racing for you and up to 3 friends*
· Bi-monthly team social events
· Free on site Personal Training sessions
· Employee Assistance Program
· Financial wellbeing platform with early access to your salary
· Generous holiday entitlement of 25 days + bank holidays
· Hybrid working pattern
We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences, we invite you to join us fuel your career at F1® Arcade!