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Date Added: Fri 04/06/2021

Care Coordinator

Los Angeles, CA, US
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Job Type: Permanent, FullTime

Job Description


Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families.  


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must spend over 50% of their time on these duties.

  1. Provides coaching to clients on a broad variety of life skills.
  2. Identifies client's needs and provides community referrals to client and others; coordinates services with other providers.
  3. Assists clinicians in providing appropriate services, including linkage, coaching and skill-building. 
  4. Develops and maintains effective communications with appropriate stakeholders. 
  5. Establishes and maintains rapport and effective working relationships with children and families and works cooperatively within CII and community resources.
  6. Ensures accurate and timely completion of outcomes and reports required by the program. 
  7. Develops and maintains knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.
  8. Advocates on behalf of the client with other agencies, government programs and similar to help them receive needed services. 
  9. Participates in initial intake interviews to gather information and complete required initial paperwork; 
  10. Sets up and maintains related files and documentation ensuring compliance with policies. 

FOR CalWorks CARE COORDINATORS - must perform the below in addition to the above.

  1. Engages client in the completion of a vocational assessment for the purpose of identifying skills, education, previous employment history, strengths, and barriers. 
  2. Assists client in developing an employment and/or educational plan while also collaborating with the mental health team. 
  3. Develops new business contacts consistent with the consumers' career goals. A minimum of 24 contacts must be made within one month per the Individual Placement and Support (IPS) model. 
  4. Develops job leads for job seekers. Per the IPS model, the employment specialist is in the field 65% of their total time, job developing and/or supporting the client. 
  5. Communicates with Gain Services Worker to inform about clients status pertaining to the employment program. 
  6. On an ongoing basis, the employment specialist must update the clients employment status documentation and complete a follow along plan 
  7. Coaches and trains job seekers in job search, resume writing, interviewing skills. 
  8. Maintains and submits weekly and monthly client/data rosters required per the Individualized Placement Support model. Reports are submitted on a monthly basis to DMH and also play a significant role in annual fidelity reviews. 
  9. Collaborates with agency staff and community partners to optimize employment and educational results. 
  10. Accompanies clients to job interviews and provides job coaching at their place of employment 
  11. Frequently consults with the clinical team to ensure that all mental health concerns are discussed and addressed. 
  12. Supports the client through transitions and assists with decision making and goal setting every 3 months. 


  • One year of community-based direct service experience.
  • For Clinical & Community Services - Bachelor's degree  in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS). 
  • For Early Childhood Services - Bachelor's degree in early childhood or a related field required.
  • For Calworks - Bachelor's degree in psychology, social work or related field from a four-year university required.

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