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Date Added: Fri 16/09/2022

Customer Service - Finance

Manchester, UK
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Job Type: Permanent, FullTime

Salary: £22,300 per annum, Inc benefits

Customer Service - FinanceSalary: £22,300 +Location: Manchester city centre!!Monday - Friday 9am - 5pm - HybridFull time + Permanent37.5 hours per weekDo you have experience working in an FCA regulated environment?Are you passionate about helping customers? Do you prioritise the customer and do what is best for them? Then this is the role for you!We are looking for passionate and driven Customer Service focused individuals to join a reputable and well known business!What will you be doing?* Handling inbound and outbound calls from customers who are facing financial difficulties.* Discussing a range of solutions for the customer and agreeing on the most appropriate available* Adhering to legislation and industry regulations* Being empathetic and understanding to all customers * What are we looking for?* Experience working within a Financial services business* Excellent communication skills both verbal and written* Experience dealing with vulnerable customers* Working to KPI's within a regulated environmentBenefits:* Health care plan* Gym Discount* Fortnightly pay* Employee Discount

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