The Collections Manager will oversee and manage the collections process within the financial services industry, ensuring efficient and effective recovery of outstanding payments.

Client Details

• Medium-sized organisation
• Operating within the financial services sector
• Committed to providing tailored solutions to their clients
• Maintain high standards in managing financial processes
• Basingstoke based

Description

• Manage the collections process to ensure timely recovery of outstanding payments
• Monitor and analyse accounts to identify overdue payments and implement appropriate actions
• Develop and maintain relationships with clients to facilitate payment arrangements
• Ensure compliance with all relevant regulations and company policies
• Prepare regular reports on collection activities and outstanding debts
• Collaborate with internal teams to resolve payment disputes and queries efficiently
• Provide insights and recommendations to improve the collections process
• Support the team in achieving departmental goals within the banking and financial services sector

Profile

A successful Collections Manager should have:

• Strong knowledge of collections processes
• Experience in a similar role
• Excellent problem-solving and negotiation skills
• Proficiency in relevant financial software and tools
• Attention to detail and the ability to manage multiple tasks effectively
• Strong communication skills to liaise with clients and internal teams

Job Offer

Collections Manager:

• Salary: £50,000 to £55,000 per annum
• Permanent position
• Competitive benefits package (TBC)
• Basingstoke location, well-connected by public transport
• Hybrid working
• A supportive and inclusive workplace culture
• Professional development opportunities