Team Leader – Adults Day Services

Kenton (HA3) | Fully Office-Based

8:45am – 4:30pm | Temporary Contract until May 2026

£23.81 PAYE / £30.88 Umbrella

Enhanced DBS with Adults’ Barred List Required

About the Role

We are seeking a proactive and compassionate Team Leader to join our Adults Day Services team. This is a rewarding opportunity to support adults with learning disabilities, physical disabilities, autism, and behaviours that challenge—empowering them to live with independence, choice, and dignity.

You will lead a dedicated staff team, ensuring high-quality service delivery, creative activity planning, and strong partnership working across the community.

Key Responsibilities

Service Leadership & Management

• Ensure appropriate staff coverage to deliver safe, effective, and responsive services.
• Maintain high quality standards, meeting legislative and best practice requirements.
• Lead, supervise and develop staff, including performance management, training, and appraisals.
• Support the Team Manager with compliance, detailed record keeping, and preparation for inspections.
• Manage complaints, safeguarding concerns, and incident reporting within Council frameworks.

Support to Service Users

• Promote independence through person-centred planning and community-focused activities.
• Design and deliver innovative daily and weekly programmes tailored to individual needs.
• Ensure service users’ rights to choice, privacy, and dignity are upheld at all times.
• Carry out risk assessments for new referrals and ensure suitable placements.

Community & Multi-Agency Partnership Working

• Build strong knowledge of local community groups, agencies, and resources.
• Maintain professional relationships with social care teams, health professionals, and external partners.
• Attend safeguarding meetings and provide accurate case information.

Service Development

• Work with the Team Manager to review resources and develop new opportunities for service growth.
• Collaborate with external organisations to enhance personal outcomes for service users.

Record Keeping & Compliance

• Maintain accurate, up-to-date records and contribute to performance monitoring.
• Ensure confidentiality in line with GDPR.
• Organise service users’ lunch provision, taking into account culture, choice, and dietary needs.

Flexibility

• Work shifts as required, including participation in an on-call rota.
• Carry out additional duties aligned with the role and service needs.

What We’re Looking For (Desirable Criteria)

• Strong knowledge of individual care planning needs assessments, and risk assessments.
• Proven experience supervising staff within care or support services.
• Experience working with multiple agencies and professionals.
• Background in implementing quality standards and evaluating service outcomes.
• Experience managing crisis situations.

Requirements

• Enhanced DBS (including Adults’ Barred List).
• Ability to work flexibly, including evenings/weekends if required.
• Commitment to safeguarding and promoting the welfare of vulnerable adults.
• Understanding of Council policies including equality, customer care, GDPR, and health & safety.