Company: PERSONNEL SOLUTIONS (MIDLANDS) LTD
Job Type: Permanent, Full Time
Salary: £26000/annum
Personnel Solutions is looking for an organised and experienced Claims Administrator to join their team in Mansfield. This will be primarily to assist with the management of the end-to-end process of new and existing work by following the guidelines and procedures in place with clients and the business to achieve set KPI's and SLA's.
Hours -
Monday to Friday 8am-5pm
£26,000pa
Responsibilities -
* Complete the initial set up of all new files, including electronic and manual records.
* Set up and accurate recording of dates for new and existing job files
* Produce daily work sheets and other documentation necessary for site visits.
* Liaising with Technicians and other site staff to ensure the correct documentation is in place
* Liaise with external providers where required to book relevant appointments
* Professionally deal with the handling of customer and client enquires and requests
* Assist with the deployment of staff to ensure that off site and on-site requirements are effectively resourced.
Skills/Experience -
* Good standard of education
* Experience of Customer communication/involvement
* Good understanding of administrative working procedures Skills
* Excellent communication skills and telephone manner.
* Ability to work effectively individually and as part of a team.
* To be able to proactively manage workloads and complete tasks in a timely manner.
* Good interaction with colleagues to ensure continuous workflow.
* Computer literate with experience in the use of Microsoft products
To apply for the Claims Administrator role please do so online and a member of the team will be in touch