• Air Freight Co-ordinator
• Initial 12-month contract, likely to convert to permanent
• Role based in Feltham
• £30,000 per annum

An exciting opportunity has arisen for an experienced Air Freight Co-ordinator to join a busy operations team based in Feltham.

This role is ideal for someone with solid air freight/export experience who thrives in a fast-paced logistics environment and enjoys liaising with airlines and internal teams to ensure smooth and on-time movement of goods.

Shift Pattern:

Week 1 – Monday – Friday 8am – 5pm

Week 2 – Tuesday – Saturday 7am – 4pm

The Role

You will be responsible for preparing export documentation and coordinating air freight operations in line with internal procedures and carrier requirements.

Key responsibilities include:

• Preparing export documentation including MAWB, commercial invoices and postal documentation
• Liaising with airlines and General Sales Agents regarding flight capacity, space bookings and equipment
• Monitoring flight schedules and capacity
• Requesting and confirming uplift with airlines
• Resolving air transport related queries
• Maintaining internal export schedules and issuing warehouse processing instructions
• Monitoring KPIs and maintaining performance reports
• Communicating delays clearly to internal teams
• Supporting the Linehaul Supervisor
• Ensuring on-time uplift and maintaining carrier capacity based on operational demand
• Updating transport reports and escalating issues where required

Requirements

• Minimum 2 years’ experience in air freight/export operations
• Strong understanding of airline operations and air transport procedures
• Experience planning bookings and liaising directly with airlines
• Ability to input MAWBs into internal systems and airline portals
• Knowledge of postal and freight operations
• Experience with import/export by air
• 5 years’ checkable employment history and CRB check eligible
• Knowledge of customs clearance procedures
• Familiarity with systems such as Box Top and ASM Sequoia (desirable)

You will also be:

• Detail-oriented with strong accuracy
• Able to make informed, knowledge-based decisions
• Collaborative and team-focused
• Flexible with working hours
• Honest, punctual and professional