Export Customer Service Executive

People Solutions are currently recruiting for an Export Customer Service Executive to join our busy client based in Rotherham within their Customer Support team.

This is a fantastic opportunity, offering great benefits and genuine opportunities for growth and progression within a well-established and growing business.

Working days and times:

• Monday – Friday: 8:30am – 4:30pm

Salary:

• £28,850 per annum

Benefits:

Your benefits as an Export Customer Service Executive:

• Permanent position
• No weekend work
• Free site parking
• Supportive and collaborative team environment
• Career development opportunities

Day-to-day duties:

As an Export Customer Service Executive, your duties will include (but not be limited to):

• Processing customer orders and requests accurately and efficiently
• Providing excellent customer support and resolving queries
• Maintaining accurate records using CRM systems
• Supporting Account Managers and managing correspondence
• Managing order entry, stock queries, deliveries and invoicing
• Preparing quotations and maintaining customer pricing
• Coordinating export shipments and liaising with freight forwarders
• Preparing and checking export documentation
• Ensuring compliance with export regulations and legal requirements
• Monitoring freight costs and maintaining accurate records
• Supporting customer visits and internal meetings

Essential skills:

To be successful as an Export Customer Service Executive, you will need:

• Previous experience within a customer service or commercial environment
• Strong organisational skills and the ability to prioritise workloads
• Excellent communication skills at all levels
• Good working knowledge of Microsoft Office (Excel to intermediate level)
• Strong attention to detail and problem-solving ability

Desirable skills:

• Experience with export documentation
• Experience within export, logistics or international trade environments
• Knowledge of Incoterms, tariffs or global trade processes
• Experience using CRM systems

Training:

• Full training will be provided, with ongoing support throughout

Contact:

If you are ready to take on this exciting opportunity, apply today by clicking the link below or contact our recruitment team to find out more.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process