Housing Support Worker / Homelessness Case Worker

Location: Blaenau Gwent, Ebbw Vale area

Salary: £24,242.40

37 hours per week | Temporary (with strong possibility of moving to a permanent contract)

Are you passionate about supporting people through mental health challenges and helping them maintain a safe and stable home?

We're looking for a dedicated Caseworker to join a supportive team delivering vital housing-related support to individuals facing complex mental health and tenancy challenges.

This is a rewarding and fast-paced role supporting people who may be homeless or at risk of losing their tenancy. You'll:

• Provide emotional, practical, and crisis support to individuals with complex needs
• Support people to secure and sustain accommodation, preventing eviction
• Complete assessments, risk management, and support plans
• Offer guidance around benefits, debt, and accessing wider services
• Work closely with multi-agency partners including health and housing services
• Support individuals through resettlement into new accommodation

You'll play a key role in empowering people to improve their wellbeing and regain stability.

What We're Looking For

• Experience supporting people with mental health challenges or emotional distress
• Understanding of trauma-informed and person-centred approaches
• Knowledge of safeguarding and risk management
• Strong communication and relationship-building skills
• Ability to manage a varied caseload and work independently
• Full UK driving licence and access to a vehicle
• A live DBS on the update service is essential for a quick start

Desirable:

• Knowledge of welfare benefits or housing legislation
• Experience working in the community or people's homes
• Ability to speak Welsh

Why Apply?

• Make a real difference supporting people through challenging times
• Be part of a supportive, values-driven team
• Access to training, development, and career progression opportunities
• A role where your compassion, resilience, and initiative are truly valued

If you're driven to support people to rebuild their lives and maintain independence, we'd love to hear from you.

INDALL