ROLE: Parts Advisor / Senior Parts Advisor

LOCATION: Newcastle-under-lyme, Staffordshire 

JOB TYPE: Permanent, Full Time

HOURS: Monday - Friday (42.5)

SALARY: £28000 - £32000 depending on experience 

Do you have previous automotive experience with the truck or trailer industry? Do you enjoy providing an exeptional customer service? We are looking for a PARTS ADVISOR to join an existing PARTS team based in a comfortable office environment.  

Competitive salary with bonus scheme 
Paid overtime available
Healthcare and cycle to work scheme
Incentive awards
Holidays that increase with length of service

THE PARTS ADVISOR ROLE

This is an office based role where you will be responsible for dealing with all customer enquries both face to face and over the phone in a timely manner and providing an excellent customer service experience. 
The ability to prioritise your workload to ensure you are able to achieve set targets 
We are looking for a team player who works collaborately to achieve company objectives 
Excellent organisational skills in a customer service environment

YOU THE PARTS ADVISOR 

Ideally you will have automotive experience from a commercial background 
Previous parts or sales experience would be advantageous
You will be computer literate (word, excel and outlook).
Strong organisation and administration skills
Confident telephon manner
Good clear telephone manner
Customer service skills
Energetic and enthusiastic
If you would like