Luggage Porter
We are looking for a full-time Luggage Porter to join our amazing team at The Sloane Club & Sloane Place. You will play a crucial role in ensuring that our customers receive exceptional service throughout the day. This is a guest-facing role for someone who is passionate about customer service and driving the guest experience.
We also offer:
- Competitive salary
- Annual Partner events include a summer festival and the opportunity to attend a Winter Awards ceremony in London.
- Discounts across the group for you, your friends and family, including stays in our hotels across the UK
- Meals on duty
- Career training and development
- Long Service Awards
- Access to Wagestream
- Earn up to £1000 for the "recommend a friend" scheme
- Cycle-to-work scheme
- Great company culture and motivating working environment
Key Job Responsibilities:
- Welcoming all our guests and members to The Sloane Club/ Sloane Place in a highly professional yet friendly manner
- Greet and engage with all arrival, departure and in-house guests with personal recognition
- Maintain a high level of knowledge which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
- Concierge assistance
- Being proactive in getting things done and exceeding expectations of both members/guests and colleagues where possible
- Cover night porter shifts where needed
Skills & Experience:
- Flexible and adaptable
- Previous experience working within a hotel in a similar role
- Demonstrate strong communication and interpersonal skills
- An ability to work well under pressure is key, and the ideal candidate should be able to work well both individually and as part of a team
Who we are?
The Sloane Club is an exclusive and prestigious private Members’ Club founded in 1922 by Princess Helena, Queen Victoria’s daughter. The Sloane Club today is the place for Members to work in, entertain, indulge and unwind in style. Members are integral to everything we do at The Sloane Club, as they enjoy an array of exclusive benefits, Member Events, and unrivalled service. The Sloane Club boasts a Chelsea Room, a co-working space; The Roof Terrace; dining rooms; private meeting rooms, and bedrooms and Suites.