We are working on behalf of our client to recruit an experienced Service Advisor for their well-established automotive service department in Colchester, Essex.

This is an outstanding opportunity for a professional with a background in independent garages or main dealer environments to join a dynamic, customer-focused business committed to excellence.

The successful Service Advisor will act as the primary point of contact for customers, ensuring a seamless process from initial contact to vehicle collection.

Benefits:

Competitive basic salary of up to £33,000
Monday to Friday working hours from 8.15am to 5.15pm
No weekends required
Supportive team environment
Opportunities for career progression
Reputable dealership or independent garage environment
Consistent working hours with stability
Continuous training and development opportunitiesDuties as a Service Advisor:

Welcoming customers in person and over the phone 
Booking vehicles for servicing, repairs, and MOTs accurately and efficiently
Handling payments, invoicing, and administrative duties with precision
Responding to customer enquiries and providing updates throughout the service process
Liaising with technicians and administrative staff to ensure smooth operations 
Maintaining accurate customer records and booking information 
Supporting the team to deliver excellent customer service and meet targets
Adhering to health and safety policies and company standardsRequirements in this Service Advisor role: 

Previous experience working as a Service Advisor within an automotive service or MOT centre
Strong communication skills, both face-to-face and over the phone
Excellent organisational skills with strong attention to detail
Proficient in booking systems, Microsoft Office, and email applications
Ability to stay calm and professional in busy environments
Reliable, punctual, and able to work effectively within a team
Experience handling payments, invoicing, and administrative tasks
Passionate about delivering high standards of customer serviceIf you believe you are the right option for this Service Advisor role and wish to take the next step in your automotive career, we want to hear from you.

Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Essex, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today