Commercial Account Handler (Renewals)

Location: Lutterworth
Salary: up to £40,000 (depending on experience)
Hours: Monday-Friday, 9:00am-5:00pm
Employment Type: Full-time

About the Role

We are seeking a dedicated Commercial Account Handler to join our growing team. In this office-based role, you will be responsible for managing a designated portfolio of commercial clients each month, ensuring smooth renewals and maintaining strong client relationships.
Your focus will be on delivering exceptional customer service, retaining existing business, and strengthening the company's reputation through professional, proactive communication. You will play a key part in supporting our continued success by safeguarding client satisfaction and contributing to team performance.

Key Responsibilities

Manage a monthly portfolio of commercial insurance renewals
Communicate with clients to understand their needs and expectations
Provide a high standard of customer service at every stage of the renewal process
Retain existing clients through proactive engagement and dependable service
Work collaboratively with the wider team to uphold and enhance the company's reputation
Maintain accurate documentation and ensure compliance with internal procedures and market regulations

About You

Ideally, you will bring 1-2 years of commercial insurance experience, along with a strong passion for customer service and maintaining long-term client relationships. You'll be organised, confident, and able to manage multiple client needs efficiently.

What We Offer

Competitive salary up to £40,000, depending on experience
Supportive office-based environment with a collaborative team
Opportunities to develop your expertise and advance your career
If you're a motivated, customer-focused professional looking to take the next step in your commercial insurance career, we'd love to hear from you.
Apply now to join a team that values expertise, teamwork, and exceptional service.

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