Morgan McKinley Northern Home Counties are proud to be supporting a leading financial services business, recruiting for an Account Manager. This role will take ownership of the EC and Lease portfolio, ensuring strong performance, customer retention, and loss control, while also driving credit program adoption across the network.

Main Duties and Responsibilities:

Manage receivables, controlling delinquency and minimising net losses
Build strong relationships with franchisees and regional sales teams
Resolve customer credit and delinquency issues to ensure retention
Oversee collections activity, including skip accounts and legal actions
Promote and train the field on credit program features and benefits
Provide portfolio analysis, reporting, and forecasts to management

Person Specification:

2-4 years' experience in credit control, collections, or financial services
Strong communication and relationship-building skills
Organised, detail-focused, and proactive
Confident using Microsoft Office and adaptable to new systems
Positive attitude with the ability to work independently and as part of a team

Salary & Benefits:

This is a full-time, in-office role based in Kettering, working 37.5 hours per week across shifts between 8:30 AM - 5:30 PM. The base salary is £28,000, with possible bonuses