Ready to take the reins and make a real impact? This is your chance to lead a Credit & Collections function in a business that’s growing fast, embracing change, and giving you the freedom to shape how things are done. If you’re a seasoned Credit & Collections Manager who thrives on improving processes, influencing at senior level, and managing a large team, this could be the role you’ve been waiting for.With a major system implementation on the horizon and a business that’s constantly evolving, you’ll have the opportunity to put your stamp on things from day one. This isn’t about maintaining the status quo – it’s about driving improvements, tightening controls, and ensuring cash keeps flowing.Reporting to the Financial Controller, you will be responsible for:

• Leading and developing a team of across multiple locations
• Driving process improvements and implementing new controls to streamline operations
• Managing credit risk, compliance, and relationships with credit agencies and providers
• Overseeing dispute management and escalations, ensuring timely resolution
• Producing and presenting insightful reports to the Executive Leadership Team on aged debt and trends
• Holding regular debt review meetings with account managers for key enterprise customers
• Ensuring KPIs and OKRs are met, with performance linked to commission incentives

What you will need:

• Proven experience in a senior Credit & Collections role, such as Credit Manager, Collections Manager, or similar
• Strong leadership skills with experience managing large teams
• Ability to analyse data, produce meaningful reports, and present confidently to senior stakeholders
• Experience implementing process improvements and driving change
• Knowledge of legal and litigation processes within credit control
• Ideally CICM qualified (or working towards), but not essential
• Comfortable challenging and influencing other departments when needed
• Intermediate Excel skills, with exposure to Power BI an advantage

What you will get:

• 25 days holiday plus bank holidays, with buy/sell options
• Birthday off, volunteer day, and 12 paid flexible hours
• 9% combined pension contribution and 4x salary life assurance
• EV car leasing scheme and tech discounts
• Quarterly and annual employee awards
• All-expenses-paid company events and regular socials
• Access to in-house training academy and study support
• Wellbeing perks including Calm App, mental health support, discounted gym membership, cycle to work scheme, free breakfast and fresh fruit, eye-care vouchers, and financial wellbeing support

If you would like