Position: Import/Export Operator
Location: Felixstowe
Salary: £28,000
Hours: Mon-Fri, 9:00-17:30

We're looking for a motivated and detail-oriented Import/Export Operator to join a busy freight forwarding team, specialising in deep sea operations. This role is ideal for someone with 1-2 years' UK experience in the industry who's ready to take on more responsibility in a fast-paced environment.

Key Responsibilities of an Import/Export Operator:

Manage deep sea import and export shipments from booking to final delivery.

Liaise with shipping lines, hauliers, clients, and overseas agents to ensure efficient movement of cargo.

Prepare and process shipping and customs documentation in line with current regulations.

Use industry systems such as CNS and Destin8 for cargo tracking, clearance, and terminal coordination.

Track and monitor shipments, providing regular updates to clients.

Maintain accurate data and ensure all files are compliant and complete.

Support with customs entries and general freight forwarding admin where required.

Requirements:

1-2 years' experience in UK freight forwarding, handling deep sea import/export shipments.

Working knowledge of CNS, Destin8, and standard shipping documentation.

Excellent organisational skills and strong attention to detail.

Good communication skills and a proactive, team-oriented attitude.

Ability to work independently and manage time effectively.

Benefits:

24 days Holiday (plus Bank holidays)
Pension contribution scheme
Full training and support
Cycle to work scheme
Extensive learning opportunities
Employee Engagement Forum
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WR is acting as an Employment Agency in relation to this vacancy