Job Title: Head Housekeeper
Location: Stourport-on-Severn
Salary: £13.50 per hour
Hours: Full-Time | 7:30am - 4:00pm
Reports To: Home Manager

About the Role:

Our client is seeking an experienced and committed Head Housekeeper to lead the housekeeping and laundry service within their care home. The successful candidate will ensure the home remains a clean, comfortable, and welcoming environment for residents, families, and visitors.

This is a hands-on leadership role, where you'll be responsible for supervising a small team, maintaining Infection Prevention and Control (IPC) standards, and ensuring all resident rooms and communal spaces meet consistently high standards of cleanliness and presentation.

Key Responsibilities:

Housekeeping & Infection Control:

* Proactively monitor the cleanliness and presentation of the home, ensuring it always meets a high “homely” standard.

* Work closely with the IPC Lead to implement best practices and keep accurate records.

* Oversee daily and deep-cleaning schedules, and manage the quality of laundry services.

* Ensure all resident rooms are fully prepared with toiletries, towels, and essentials; and that vacant rooms are always ready for marketing and occupation.

* Monitor and order cleaning supplies in line with allocated budgets, and carry out regular stock checks.

Team Leadership & Management:

* As part of our client's management team, lead by example and support a positive working culture.

* Create housekeeping rotas, approve leave, and ensure the home is always appropriately staffed.

* Conduct supervisions, observations, and mentor staff to improve performance and morale.

* Support the Home Manager with recruitment and training of new team members.

Communication:

* Foster strong communication within the housekeeping team and wider care home staff.

* Take part in daily handovers, staff meetings, and the Supervision Process.

* Uphold professionalism at all times, including when answering the phone or greeting visitors.

Training & Development:

* Ensure your team maintains up-to-date training in key areas such as COSHH and Manual Handling.

* Liaise with the Training Manager to support continuous development.

* Commit to your own learning and growth within the role.

Health & Safety:

* Promote and maintain a safe working environment in line with Health & Safety, Food Hygiene, and COSHH standards.

* Report any safety hazards or faulty equipment promptly to the Home Manager.

* Ensure safe storage and use of cleaning products, with all necessary documentation in place.

General:

* Support our client's positive reputation in the local community through high standards and professionalism.

* Maintain security, confidentiality, and the smooth day-to-day running of the home.

* Be flexible and proactive in supporting the overall needs of the service.

About You:

* Previous experience in a Head Housekeeper or supervisory role, ideally within a care home or healthcare setting.

* Strong knowledge of cleaning and infection control standards, with COSHH awareness.

* A confident leader with excellent organisational and communication skills.

* High attention to detail and a passion for maintaining a clean, homely environment.

* Flexible, reliable, and able to manage priorities and delegate tasks effectively.

What Our Client Offers:

* £13.50 per hour

* Full-time hours, 7:30am - 4:00pm

* Supportive management team and a positive working environment

* Opportunities for continued learning and progression

How to Apply:

Please submit your up-to-date CV and a brief cover letter

Note: Only shortlisted candidates will be contacted for an interview.

Job Reference: TW-15806