Office Administrator - Liverpool

Job role:
The position is an administrative role that requires the processing of all sales orders and arranging the transport of goods that are dispatched daily. The role also involves the management and processing of all product dispatch and transport documents including all relevant supporting documentation such as delivery notes and packing lists. Part of the role includes the production of invoices from daily sales orders, ensuring that each invoice is managed correctly. Responsible for answering all incoming calls to the company and being the main contact person at reception for all enquires including meeting and greeting all visitors.
Key responsibilities:
- Processing daily sales orders using Sage/CIM 50 software to produce delivery notes for orders & invoices for customers
- Booking transport of goods dispatched daily
o Producing transport labels
o Producing transport documentation such as daily manifests for courier
o Arranging customer's courier collections
o Managing and ensuring all orders are delivered daily and on time
o Problem-solving any issues with courier consignments and managing claim procedures
- Production and management of labels for orders dispatched using MCJ label software & Microsoft Office Word. Ensure each label adheres to requirements.
- Producing invoices from daily sales orders and ensuring they are sent to all customers in the correct format,
- Responsible for all office postage and packaging including ongoing use/maintenance of the franking machine,
- Responsible for managing stock in Cim50 software.
- Produce reports for management team when required.
- Responsible for processing customer card machine and over the phone payments including management of daily report.
- General office admin and SAGE duties
o Managing internal ad hoc requests
o Daily computer system management (includes data & file maintenance)

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.