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DATE ADDED: Tue 04/12/2018

Parts Sales Assistant

Ruislip, UK


Job Description
The role will focus working closely and in conjunction with local and nationwide UK based sites, providing day to day
support for the key accounts will be a vital element of the challenge along with delivering a swift response towards customer requests and queries

Parts Sales Responsibilities, 5 days per week:

· Replenish relevant stock and manage inventory stock levels of required parts at
the Ruislip depot
· Build rapport with site customers and promote the company's products and
· Produce quotations for parts required
· Liaise regularly with the Parts Manager to update on progress and objectives
· Report back to manufacturer any issues with components not achieving wear rate,
ensure warranty claims are processed for components
· Understand recommended service intervals and identify key parts that need to be
· Use telematics technology to utilise and communicate service information/generate
· Be responsible for the organisation of parts and booking parts to relevant jobs
· Raising purchase orders for parts with suppliers
· Receiving orders in and storing goods appropriately
· Maintaining a clean and tidy working area of a stores department
· Reporting and escalating issues
· Speaking with engineers to ensure that they have relevant materials and
equipment to perform duties
· Taking telephone enquiries for parts
· Distributing parts nationwide and local
· Operating a counter style parts department so engineers and customers can visit
to collect parts
· Provide outstanding customer service at every opportunity
· Assist in stock takes and administration
· Assist in booking parts to workshop and prep jobs
· Be well presented at all times ensuring that the company supplied uniform is
always worn and well maintained.
· Ensure that relevant PPE equipment is worn in designated areas of requirement
· Ensure that company health and safety rules and procedures are adhered to at all
· To carry out any other duties required by the Parts Manager

Person Specifications:
· Excellent verbal and written communication skills
· The ability to influence
· Be organised and self-motivated
· Customer focused
· Decisive and determined.

Education Requirements:
· Good general level of Education including English, Maths and IT
Any other details:
· Construction background desired but not essential as full training will be provided

If you are interested please call Laura on 0117 917 45 60

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Role: Parts Sales Assistant
Job Type:
Location: Ruislip,

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