Resident Liaison Officer - Social Housing Fire Remediation works

Based in Bromley & surrounding areas

Full time, permanent

£30,000 - £36,000 DOE plus fuel card

Howells are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering fire remediation works in Bromley & the surrounding areas.

It will be your responsibility to develop positive relationships with residents in order to provide information and support during major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal.

Key Responsibilities include:

Working on planned maintenance projects
Decent Homes programme experience
Full clean driving licence with own vehicle
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and advising them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that the tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting properties that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried outYou will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.

Please apply online now