A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Account Manager to join a successful, well-established and market-leading, international business. This is a mobile position to cover Suffolk and Essex regions, with your home as your base. This would be classed as a remote / hybrid role. The business, as part of their continued success, has an immediate opening to add to their customer account management team as a result of continued growth and new business wins.

Whilst you may not know the company products and services, each day they work with businesses that impact the lives of millions of people in the UK. The business is ambitious, and with plans to grow in the UK service industry they have an unrelenting desire to become an employer of choice. It is a meritocracy, and they promote and reward individuals who deliver against objectives and show great performance. Ambition and enthusiasm are key traits of their employees who live the values of respect, integrity, exemplarity and responsibility.
To give you a feel for their ethics and commitment, the company achieved the PLATINUM level of Ecovadis positioning them among the Top 1% of the 125,000 companies assessed by Ecovadis, meaning a commitment to minimising environmental impacts.

This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and that every opportunity to add value and upsell is fully maximised. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do and every action they take.

It is essential therefore that you have experience in a customer service driven environment with a particular emphasis on key account management and sales. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will. Reputation is key, and to achieve this you will provide an outstanding level of customer service not only to retain your customer base, but also to optimise every sales opportunity.

Reporting directly into the Customer Services Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, other account managers, stores, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven and have great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen.

What will set you apart is your energy, desire to deliver results and seeing this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into senior commercial or operational related roles. Candidates who are Degree educated in Business Administration, Sales, Marketing, or related field will be given preference.

If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, get in touch ASAP!

This is an exceptional opportunity to really make a positive mark within the team and there are genuine career prospects within this multi-national business.

For immediate consideration, send your CV without delay!

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business