Credit Controller

Glasgow area | Full-time, Permanent

We're working with a leading business-to-business credit management company that's looking to add an experienced Credit Controller to its growing team.

This is a great opportunity for someone who enjoys building relationships, resolving issues, and taking ownership of client accounts. You'll work with a range of businesses across the UK, managing your own portfolio and helping clients recover overdue payments efficiently and professionally.

Key Responsibilities:

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Managing a portfolio of client accounts and ensuring timely collection of outstanding payments.

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Liaising with clients and debtors over the phone and email to resolve queries and negotiate repayment plans.

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Recording all communication and updates accurately on the system.

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Producing client updates and status reports on ongoing cases.

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Supporting pre-litigation processes and escalating accounts when required.

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Building strong client relationships through regular contact and excellent customer service.

Requirements:

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Minimum 5 years' experience in credit control, collections, or accounts receivable (B2B experience preferred).

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Previous experience of working to targets.

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Confident communicator with a professional phone manner.

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Strong negotiation and problem-solving skills.

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Ability to prioritise workload and manage multiple cases at once.

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Competent with Microsoft Office, particularly Excel and Outlook.

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A proactive and positive approach to resolving issues.

What's on offer:

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Competitive base salary (DOE) plus performance-related bonus.

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Supportive and friendly team environment.

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Training & development.

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Genuine opportunities for career development within a growing business.

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Company Pension.

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Free on site parking.

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Health & wellbeing program