A dynamic and creative local retail design consultancy is looking for a driven Account Manager who thrives on delivering standout visual experiences for stores and brands.
This role offers the chance to work at the heart of a visionary client services team, where you'll nurture partnerships across major accounts, offering strategic insight and building trust that leads to continued success and growth.
* £35,000 - £50,000
* Monday to Friday, 8:00am - 5:00pm (flexibility available for specific working hours)
* Annual bonus
* Hybrid working pattern (3 or 4 days on-site, 1 or 2 days WFH)
Duties & Responsibilities
* Client Champion - Be the go-to contact for key accounts, owning project delivery, profitability, and client satisfaction
* Strategic Leadership - Drive commercial success through smart communication, competitor insight, and relationship management
* Project Maestro - Lead projects from brief to delivery, managing timelines, budgets, and creative briefs with precision
* Process Pro - Oversee every detail from CPAs to supplier orders, ensuring seamless execution and top-quality results
* Retail & Supplier Liaison - Build strong partnerships with retailers and suppliers to keep projects moving and clients happy
* Trusted Business Support - Work closely with Directors, contributing to wider business goals and strategic initiatives
Skills & Experience Required
* Extensive experience in a similar Account Management role within a POS / retail design business
* Prior involvement in cardboard, acrylic, and print POS projects for major brands
* Thorough, in-depth knowledge of the retail design sector, with an up-to-date awareness of trends and industry developments
* Sound understanding of the design and manufacturing processes
* Skilled at carrying a project through its critical path, reliably meeting deadlines
* Excellent at building long-lasting client relationships
* Self-motivated, with a “can-do” approach to any challenge, and a commitment to finding solutions
* Takes a consistently positive, proactive and helpful approach