Pyramid8 are recruiting for a proactive Project Coordinator to deliver smooth, high-quality implementations of their Cloud SaaS platform.

In this role, you'll be at the heart of our customer journey—ensuring smooth onboarding, high-quality project delivery, and an outstanding client experience from day one. You'll collaborate closely with our Head of Implementation, as well as teams across Sales and Service Delivery, making a real impact on how we support our customers.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys juggling multiple projects, and takes pride in building strong relationships and delivering results.

What You'll Do

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Lead and coordinate end-to-end customer implementations

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Run client meetings and gather system requirements

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Manage timelines, milestones, and project documentation

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Keep communication flowing between customers and internal teams

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Identify risks early and keep projects on track

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Support customers, resolve issues, and ensure satisfaction

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Keep systems (Jira, SharePoint, trackers) accurate and up to date

What We're Looking For

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Strong communication and customer-facing skills

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Ability to manage multiple projects at once

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Confident leading meetings and capturing requirements

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Highly organised with great attention to detail

Bonus if you have:

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2+ years in a similar role

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SaaS / IT / compliance experience

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Jira or project governance experience