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DATE ADDED: Thu 16/05/2019

Lead Service Designer (Contract)

Finsbury, UK
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COMPANY: SOPRA STERIA

SALARY: £660.00 - £660.00 p/d

Sopra Steria Recruitment is working in partnership with a major client in the UK. We are currently recruiting Lead Service Designer to be based in London for an initial period of 11 months with possible extension. Job Title: Lead Service Designer Location: London Contract Length: 11 months with possible extension The Maximum Daily Rate: £660 per day This role is falling Inside IR35. Description: This team is working with the service owner and product owner and lead delivery manager to cover all the products to make sure they join up a certain way - integration - stakeholder Public sector background is ESSENTIAL Lead Service Designer Lead the overall design of the service, including the integration of multiple products into a coherent user journey. Provide leadership to the service design community within the programme, and to support the service owner, SRO and programme SLT in decision making. Proactively seeks to develop and optimize a service design to meet user needs and policy intent Works with service designers in product teams to ensure service-level coherence of design and user experience. Steps in to product teams to provide additional senior designer support where necessary during product development and improvement Works with Service Owner and Lead Product Owner to continually refine understanding of product requirements and roadmap. Identifies and explores opportunities for service improvement. Lead knowledge sharing and good practice in service design Identify and jointly manage design-related risks; regularly communicate said risks to NRS leadership team ability to apply logical thinking, gathering and analysing information and present to non-technical colleagues and stakeholders across the programme Evidence of a coherent and consistent service design across products in the NRS. Demonstrate best approach to ways of working with contractors, NRS programme leaders and stakeholders Evidence of improved efficiency, usability or user satisfaction with the service over time Sopra Steria Recruitment Limited acts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email. Apply now to know more. Sopra Steria Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation. Should you choose to contact Sopra Steria Recruitment regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website Contact Number: (see below)
Role: Lead Service Designer (Contract)
Job Type:
Location: Finsbury, Central London, Central London

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