My client is a friendly, privately owned family-run business seeking an organised and reliable Administrator to provide maternity cover for a period of approximately 9 months. This role supports the smooth running of daily operations and plays a key part in maintaining our warm, customer‑focused environment. The ideal candidate is proactive, adaptable, and enjoys working in a close-knit team.

Key Responsibilities

Office Administration

* Manage day‑to‑day administrative tasks including answering calls, responding to emails, and handling general enquiries.

* Maintain office systems, records, and filing (digital and paper-based).

* Prepare and format documents, letters, reports, and correspondence.

* Ensure office supplies are stocked and equipment is functioning.

Customer & Supplier Support

* Act as a first point of contact for customers, clients, and suppliers.

* Process orders, bookings, or service requests (where applicable).

* Maintain strong, friendly relationships in line with our family‑run values.

Scheduling & Coordination

* Manage calendars, appointments, and meeting arrangements.

* Support internal communications, ensuring timely sharing of updates and information.

* Assist with organising events, visits, or team activities when required.

Finance & Administration Support

* Process invoices, purchase orders, and basic financial paperwork.

* Assist with expense reports, timesheets, or payroll admin (if applicable).

HR & Onboarding Support

* Help with new starter paperwork and induction processes.

* Maintain confidential staff records in line with GDPR requirements.

Skills & Experience

Essential:

* Previous experience in an administrative or office support role.

* Strong organisational and multitasking abilities.

* Excellent written and verbal communication skills.

* Proficiency in Microsoft Office (Word, Excel, Outlook).

* High attention to detail and accuracy.

* Friendly, approachable, and able to work in a small team environment.

Desirable:

* Experience within a small or family-run business.

* Experience using CRM, finance, or booking systems (optional)