Monthly Maintenance Extract

* Plan Maintenance Jobs on to the Simpro Calendars

* Email Customers to Book Maintenance Visit (attempt 1)

* Call Customers to chase / confirm visit date suitable (attempt 2)

* Email Customers to advise there visit has been closed down due to no response

* Close down completed Maintenance jobs

* Send customer Job Report and Certificate

* Enter completion date / failure reasons

* Book contractors for Maintenance jobs

* Monitor engineers working days and allocated more or reduce work load where needed

* Monthly NSI Reports

* Cancellations

* Monthly Invoice Extract

* Email invoices to customers

* Respond to all customer queries in regard to maintenances and invoice renewals