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Date Added: Fri 04/06/2021

Chick-Fil-A Restaurant Director

Denver, CO, US
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Company: CHICK-FIL-A 120TH & WASHINGTON AND CHICK-FIL-A 104TH & FEDERAL

Job Type: Permanent, FullTime

Job Description

Chick-fil-A 104th & Federal and 120th & Washington are seeking a leadership professional who wants to bring their experience to our growing businesses. We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them. This includes high-level hospitality and business experience, coaching, and overall leadership savvy.

Restaurant Director must be a motivated self-starter with the ability to work efficiently. Restaurant Director is a senior director, reports directly to the Owner/Operator, and is responsible for the overall flow of a specific area of the restaurant. The Restaurant Director reports to the Director of Operations. All of our Directors lead at both of our locations, and will first complete our in-house training program. Upon successful completion of the training program, Directors are then assigned an area to oversee in the restaurants.

Specific roles available include the following:

  • Drive Thru Director - Ensures that our team creates REMARKable experiences for our guests by being accurate, exceptionally hospitable and fast in our Drive Thru.

  • Director of Training - Gives all team members a great experience and ensures morale is high from their first shift to their last shift. Trains our team with excellence to ensure that our guests have a REMARKable experience.

  • Director of Quality & Food Safety - Protect the brand by overseeing all food safety and quality procedures, front and back of house while developing the team to carry out our vision of Creating REMARKable experiences through fast, friendly, and fantastic food.

Pay Type: Starting between $20-$27/hr, commensurate with experience

Position Type: Full-Time, 40 hours per week

Our Benefits:

  • Access to Health Insurance

  • Wellness Reimbursement

  • Access to scholarships at $2,500 per year

  • College Tuition Reimbursement Program

  • Sundays Off

  • Food Discounts

  • Positive Work Environment

Required Qualifications:

  • 2 years of Management Experience or a Bachelor's Degree

  • Servsafe Certification

  • Must be able to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods

  • Basic have iPad and computer competency

  • Must have Open Availability Monday-Sunday

Duties and Responsibilities:

  • Train, develop, mentor, coach, and provide accountability to the Shift Leaders and Team Members

  • Takes care of employee performance and policy/procedure violations of Team Members brought to the attention of the Director with proper documentation, and reports serious violations or safety concerns to the Director of Operations

  • Implements new ideas to that improve the guest experience & Operational Excellence

  • Evaluates and provides accountability for all employees through consistent training 

  • Aligning daily practices of the area of the restaurant the Director oversees with the vision of the Owner/Operator

  • Maintains all equipment, and places orders when needed

  • Motivates the by sharing data, customer comments, and creating contests

  • Conducts meetings and performance reviews with direct reports

  • Participates in scheduled meetings with the Senior Director team, making adjustments and suggestions to stay ahead of the growing business

  • Follow Chick-fil-A's operational policies and procedures 

  • Has a full understanding of other management positions in the restaurant to be able to step in when necessary

  • All other duties as assigned by the Operations Director

Required Skills:

  • Excellent interpersonal and customer service skills

  • Effective conflict management skills

  • Ability to lead and influence people effectively

  • Strong analytical and problem-solving skills

  • Ability to prioritize tasks and to delegate them when necessary

  • Ability to function well in a high-paced and at times stressful environment

  • Ability to understand and evaluate the Profit and Labor Reports (where to cut costs and increase profits)

  • Proficient in basic computer skills

  • Effective written and verbal communication skills

  • Ability to take initiative

Thank you for your interest in employment at Chick-fil-A 120th & Washington and 104th & Federal! Upon submitting your resume, you'll be contacted via phone call or email within 1-3 business days. Please do not contact the store.

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