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DATE ADDED: Fri 21/09/2018

Youth Program Coordinator

National City, USA


Job Description


Samahan Youth Center mission is to enhance the social, emotional, and physical well-being of youth through guidance, education, and access to clinical services. Samahan Youth Center strives to be the primary medical home for youth and their families.

Under general supervision, plans, and implements, health education programs, workshops, and other associated activities related to family planning health education services. Collaborates with other health specialists to ascertain health needs, develop desirable health goals, and determine availability of professional health services. Develops and maintain cooperation between public, civic, and professional health services. Identify and provide assistance to Title X eligible individuals. Answers telephones, greets, assist and directs visitors, patient and other clinic office callers. Guides, screens and registers new patient. Assists patients in obtaining services and provides information on funding eligibility.


  • Plans, develops, and designs health education and training programs related to family planning, including preparation, facilitation and follow-up.

  • Evaluates programs; perform research on relevant topics, and develops and/or revises curriculum modules and/or presentation materials as appropriate.

  • Presents workshops and trainings to groups and/or individuals, as appropriate.

  • Participates in the development of family planning health education goals and strategies, as appropriate.

  • Serves as a point of contact in area of expertise; refers clients to other support services, such as medical services, social services, etc. as appropriate.

  • Prepares and disseminates family planning educational and informational materials.

  • Maintain current knowledge base on family planning, pregnancy, and STI & HIV related health issues.

  • Answers telephones, routes callers, takes messages and provides routine information to patients or staff.

  • Greet patients, clients, and visitors entering the clinic.

  • Retrieves patient’s registration information on our electronic medical records and confirms and verifies patient’s information.

  • Schedules appointments in person.

  • Educate patients about health insurance application process, advocacy and empowerment.

  • Assist patient access FPACT, Medi-Cal, and/or private insurance healthcare coverage.

  • Engages in outreach activities to local churches, high schools, colleges, and Community Based Organizations (CBOs) on behalf of the family planning program.

  • Attends/helps organize community workshops, trainings and health/resource fairs.

  • Prepares daily, weekly, and monthly reports on program participant’s profiles, scores, tabulation and statistics and submit to program manager.

  • Call patients to reschedule appointments and follow up on missed appointments.

  • Provide case management follow up to family planning patients.

  • Provide, on phone or in person, accurate, reliable information regarding departmental programs.

  • Assure timeliness of services rendered to patients and look after their comfort while on premises.

  • Work evenings and weekends when necessary.

  • Performs miscellaneous job-related duties as assigned within the job classification.


  • AA degree and a minimum of one year of experience working with youth, or any combination of education and experience which would provide the required knowledge, skills, and abilities. Bachelor of Arts (BA) preferred.

  • Fluent speaking and writing abilities in both English and Spanish preferred.

  • Completion of CPR Certification within 60 days of hire.

  • Completion of Family Planning Health Worker Certification within 60 days of hire.

  • Proficient of Microsoft Office programs, calendaring, e-mail software and internet research.

  • Ability to handle multiple tasks and work in a busy environment within job classification only.

  • Basic understanding of government programs related to services provided.

  • Able to work and communicate effectively with people of diverse cultures, education, and economic backgrounds.

  • Ability to relate to youth and adults in a professional manner.

  • Current valid California Driver License and proof of Insurance.

  • Working Conditions and Physical Requirements: Prolonged sitting position. Frequent walking and standing at Center and outreach events. Traveling within South and Northeastern San Diego. Be able to carry a minimum of 20 pounds.

Observes OSI policy/procedures regarding conduct in the work place:

  • Observe regulations on time card use and reporting.

  • Maintain attendance as per policy.

  • Maintain a clean and safe work area.

  • Observe general Safety/Employee Health policies and procedures including Fire regulations.

  • Maintain a current annual health screening.

  • Maintain the privacy and confidentiality of clients with regard to personal records and program issues development.

  • Display clearly visible identification.

  • Treats all employees, clients, neighborhood committee members with respect, dignity and in a courteous and professional manner in accordance to non-discriminatory policies and procedures.

  • Conduct only work-related conversations when clients are waiting for service.

  • Do not discuss other staff members, policies, problems or medical care in public areas of Youth Center or clinics.

Company Description
Operation Samahan Inc. (OSI) is a multi-site Federally Qualified Health Center (FQHC) that was founded in 1973. Built on a foundation of social justice, the agency serves the medically indigent population of San Diego County through clinics in areas with a high-density population of diverse families and individuals that live at poverty levels that are 200% to 400% below the Federal Poverty Line.

Role: Youth Program Coordinator
Job Type:
Location: National City,

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