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Date Added: Sat 31/10/2020

IT Network Administrator

Devizes, UK
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Job Type: Permanent

Salary: £21000 - £24000 / annually

Position: IT Network Administrator

Location: Devizes, SN10 5PN

Hours: Full Time

Salary: £21,000 - £24,000 per annum

Benefits:

  • Childcare, eyecare and cycle to work scheme
  • Perk scheme
  • Employment anniversary awards
  • Company funded social events
  • Company contributory pension scheme

Our client is a substantial Cloud and Managed Service Provider supplying technical services from their bases in Wiltshire and Dorset. They are looking for a number of friendly new faces to join their growing team of 60 professionals.  They are among the Elite in the industry and pride themselves on their integrity, knowledge and experience.

They have a great reputation and are consistently growing their business and have seen no impact from the current economic climate.

The successful candidate will work with a high degree of autonomy within a small team at a school

While self-sufficient, the candidate will need to be aware of the skills of other team members and use them if required, while at the same time being available to assist in his or her area of greatest expertise when requested to do so by other team members.

The company offer great opportunities to learn new skills and with our sound growth the prospects for career advancement are excellent.

Duties Include:

  • Provide on site technical support at a school
  • Provide telephone and email based technical support to our customers
  • Manage issues flagged by our Monitoring Software
  • Perform various system administration tasks on customer site - eg installation of new systems, resolve technical issues
  • Help to maintain a mutually beneficial and positive working relationship with customers
  • Commercial awareness of the benefits of common business technologies is expected
  • A strong interest in IT
  • Logical approach to problem solving
  • Able to identify when a problem may require escalation
  • Excellent time management and priority determination skills
  • Polite and constructive whist dealing with all customers
  • Maintain high standards of work and professionalism
  • Ability to work unsupervised and diligently
  • Personal determination to increase knowledge and competences
  • Team working skills

The Ideal Candidate:

In order to apply for this role you must have the following experience

  • 2+ years experience of delivering 1st or 2nd line technical support to clients
  • Windows 10
  • Networking
  • Backups

If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button

Keywords:  network, administrator, 1st line, 2nd line, technical, support, Windows 10, technical support, Networking, Backups, IT

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