This position requires a fast paced individual with multitasking skills who will be responsible for the following performance objectives:
Contacting healthcare facilities across the country through telephone
Set small retrieval size on-site appointments for our scan techs to copy paper or electronic medical records
Complying with HIPPA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patient’s records
Requesting the facility to provide copies by mail or fax for auditing under Federal Government Rules and Regulations
Logging all call transactions into the designated computer software system
Skills, Knowledge, Abilities:
Less than 1 year experience on phone and/or customer service
Extremely Detailed Oriented
Ability to Provide Information Accurately
Must be able to use dual screen computers
Randstad is a staffing company matching talent with our clients on a daily basis.
Role: Entry Level Customer Service
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