Join Our People Team as a Colleague Relations Advisor, this will be a 12-month fixed term contract.

This is a hybrid role and will require 2 days in our Stockport office. They work on a shift basis between the hours of 08:00am - 19:00pm.

The starting salary is from £39,000.

Are you ready to make a meaningful impact in the dynamic world of Colleague Relations? NHS Property services are seeking a resilient and agile individual who is passionate about all things 'People'.

Within this role you will be the first point contact with the managers. You will be responsible for providing first quality expert CR (ER) case telephony advice guidance and coaching to line managers. By providing an impartial viewpoint you will be able to improve capability, ensuring adherence to our policies and procedures, enabling our managers to be at their best, getting it right first time.

Key responsibilities:

• Timely and responsive telephony-based answering of managers colleague relation queries are in line with policies and legislation
• Coaching and influencing managers to help develop their confidence, capability and judgement when making great colleague relations decisions
• Supporting managers with the administration and quality completion of their CR correspondence to ensure we are always putting the colleague at the heart of our decisions. Providing guidance, and ensuring the highest attention to detail is provided
• Managing your own caseload within the agreed Service Level Agreements
• Working in collaboration with the other members of the Colleague Relation and People Business Partner teams to triage the more complex cases which could result in litigation or affect the reputation of NHSPS, such as TUPE, Redundancy or Discrimination cases
• Supporting managers by offering coaching and guidance to enable quality Occupational Health referrals

Essential Requirements

• Colleague Relations (ER) advisory experience
• Previous case management experience including complex cases
• Previous experience of working in a telephony based advisory service
• People Qualification (minimum CIPD level 3) - Level 5 desirable but not essential
• Proven history of managing all types of colleague relation cases, such as but not limited to disciplinary, grievance, absence, flexible working, family friendly, performance.
• Understanding of Employment Tribunal and Employment Law practises.

What we can offer you:

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• Company-wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6%

• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a passion...

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Take a look around the company https://#removed#/contact/