Housing Support Worker

Pontypridd | £24,473 | Nights: 8pm - 8am, rota basis

Full time - 36 hours per week

3 x 12 hour shifts per week - with one being waking nights and the others day shifts

Between Monday and Sunday

Do you want to make a difference when it matters most?

We're looking for a compassionate, resilient Support Worker to join our dedicated team in a 24-hour supported housing project for women aged 16+.

This vital role supports women experiencing homelessness, substance use challenges, and trauma, offering them safety, stability, and a chance to rebuild their lives.

What will you get?

• Permanent contract
• Work for an amazing project run by an incredible charity
• Good holiday entitlement
• Full time hours - 36 per week
• Overtime / extra shifts if you want them
• Full time salary is £24,473
• Part time day and night shifts are also available (18 hours)

What you will do:

• Provide overnight support, reassurance, and safety to residents
• Respond calmly and effectively to emergencies and safeguarding concerns
• Carry out risk assessments and maintain accurate records
• Encourage independence and signpost to day-time services
• Work alongside colleagues and partner agencies to deliver joined-up support

What we're looking for:

• Experience working nights in a support, care, or housing role
• Understanding of housing related support (Housing Support Grant)
• Ability to remain calm and empathetic under pressure
• A team player with strong communication skills
• Knowledge of housing support, safeguarding, or domestic abuse (desirable)
• Full driving licence

If you're resilient, caring, and passionate about empowering women to change their lives, we'd love to hear from you.

Apply today and be the difference, every night.